Returns and Exchanges

 

If you are not happy with your purchase, your order may be returned within 14 days of receipt. The item must be in brand new condition (unworn) in the original packaging including the receipt. Customers are responsible for return shipping charges for all returns except in the case of a manufacturing defect or a shipment mistake on our part.

Keep in mind that all our boots are hand-finished and made of natural rubber which means there may be slight variations in each pair and this is not considered a defect. 

Once your boots have been received, we will issue a refund of the purchase price or ship out a replacement pair. 

Only regular priced items may be refunded, any sale priced items are not eligible for return or exchange.

If you would like to schedule a return or exchange, please email janssen@londonlittles.com.

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